Quality Policy
Brilliant Aerospace strives to be the industry leader in the design, development, and provision of aerospace systems. We aim meet our clients’ requirements and provide top-quality products & services. Our goal is to achieve 100% customer satisfaction by meeting all cost, quality, and schedule commitments 100% of the time. We’re committed to continually improving and satisfying all requirements by using the following principles:
S – Strong relationship management is crucial for sustained success – we manage our relationships with interested parties to ensure requirements & expectations are clearly understood
P – Process approach provides consistent and predictable results achieved more effectively when activities are understood and managed as interrelated processes that function as a coherent system
A – Accountable leadership establishes our organization’s purpose & direction through the use of development programs, which creates an environment where employees are engaged in achieving our quality objectives
C – Customer focus results in our products & services meeting or exceeding all customer requirements and expectations
E – Evidence based decision making is applied through the analysis and evaluation of data & information, which increases desired results
Our goal is to build mutually profitable, long lasting, and successful relationships with our customers by understanding their needs and the needs of their customers while meeting all statutory, regulatory, and ethics policies.
Jennifer Taylor, CEO
Brilliant Aerospace